Refund policy

If you’re looking to return your order for whatever reason, we're here to help! We offer free shipping on returns within 30 days of purchase on full-priced items in their original condition. You can return your product for a full refund to the original payment method.

Please note the following exceptions to our return and refund policy:

• Discounted items are final and cannot be returned
• Returned items must have tags still on
• Returned items must have no visible signs of wear or use

To initiate a return, please email us at support@threadsbynomad.com.

If you’re looking to replace your order with another product, you will need to first process a return, receive a refund, and then place a new order. At this time, we are not able to accommodate exchanges and store credit.